Shipping and Delivery

Effective Date: 1.8.2025
Last Updated: 15.7.2025
 

1. Shipping Destinations
 

We currently ship to all EU/EEA countries.

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2. Processing Time

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Orders are processed within 1–3 business days, excluding weekends and holidays.

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3. Shipping Methods & Rates

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Shipping options and rates are calculated at checkout based on your location and selected method.

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4. Estimated Delivery Times

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• Domestic: 2–5 business days

• International: 5–14 business days
  Note: Delivery times are estimates and not guaranteed. Customs processing may cause delays.

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5. Order Tracking

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You will receive a confirmation email with tracking details once your order ships.

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6. Customs, Duties & Taxes

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International orders may be subject to import duties and taxes, which are the responsibility of the customer.

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7. Undeliverable Packages

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If a package is returned due to incorrect address or failed delivery, we will contact you to arrange reshipment (additional shipping charges may apply).

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8. Lost or Damaged Packages

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Please contact us within 7 days of the expected delivery date if your package is lost or damaged.

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9. Contact

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roberto@pavone.store | +420 777 026 543